Privacy Policy

1. Information We Collect

When you create an account, we collect your name, email address, phone number, and location information. For haulers, we also collect business information, service details, and payment information through Stripe.

2. How We Use Your Information

We use your information to operate the marketplace, connect customers with haulers, process payments, send notifications about your jobs and bookings, and improve our services. We do not sell your personal information to third parties.

3. Payment Information

Payment processing is handled securely by Stripe. We do not store credit card numbers or bank account details on our servers. Stripe's privacy policy governs the handling of your payment data.

4. Location Data

We collect addresses for job postings and hauler service areas to facilitate the marketplace. Hauler locations are displayed on the public map. Customer job addresses are only shared with haulers who have accepted bids.

5. Communications

We may send you email notifications about your account activity, new bids, booking updates, and dispute resolutions. You can manage your notification preferences in your account settings.

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords (bcrypt), and secure authentication tokens. We regularly review our security practices to protect your data.

7. Data Retention

We retain your account data as long as your account is active. You may request deletion of your account and associated data by contacting us at info@bluevalleyjunk.com.

8. Third-Party Services

We use third-party services including Stripe (payments), Cloudinary (image hosting), and OpenStreetMap (maps). Each service has its own privacy policy governing data they process.

9. Contact

For privacy-related questions or data requests, contact us at info@bluevalleyjunk.com.